Your Privacy Is Our Responsibility
This policy provides a complete description of how your personal information is collected, stored, used, and kept secure on the 66kbd platform.
Introduction & Scope
This Privacy Policy ("Policy") applies to the 66kbd platform and all of its associated services. By using our services through the 66kbd website, mobile version, or any other channel, you are considered to have agreed to the terms of this Policy. If you do not agree with any term in this Policy, please refrain from using our services.
Purpose of This Policy
66kbd believes that user privacy is a fundamental right. We want to be transparent about what information we collect, why we collect it, and how it is used. Through this Policy, we aim to ensure that:
- Your personal information is stored with the highest level of security.
- Full transparency is maintained in the collection and use of information.
- You retain control over your own information.
- Strict rules are followed when transferring information to third parties.
What Information We Collect
66kbd collects only the information that is necessary to provide services, ensure security, and meet legal obligations. Unnecessary or excessive information is not collected.
Identity Information
The following information may be collected from you during account registration and verification:
- Full name (first and last name)
- Date of birth (for age verification)
- Mobile number
- Email address
- Username and password (in encrypted form)
Financial Information
Information required to process transactions:
- Mobile banking account number (bKash, Nagad, Rocket, Upay)
- Deposit and withdrawal history
- Transaction date and amount
- Type of payment method
Note: Full payment details are never stored — only the portion required to verify a transaction is retained.
Technical Information
Information automatically collected while you use our platform:
- IP address
- Browser type and version
- Device type (mobile, tablet, desktop)
- Operating system
- Session duration and page view information
- Cookies and similar tracking technologies
Gaming Activity Information
To improve service quality and ensure responsible gaming:
- Play history and preferred game types
- Bet amounts and outcomes
- Session duration and activity patterns
- Bonus usage information
Purpose of Information Use
66kbd uses your information only for specific, clear, and lawful purposes. Your information will not be used for any other purpose without your consent or a legal obligation.
Primary Purposes of Use
- Account Management: To create, manage, and secure your account.
- Service Provision: To provide gaming services, betting, live casino, and other features.
- Financial Transactions: To process deposits and withdrawals and maintain accurate records.
- Identity Verification: To verify age (21+) and prevent fraud.
- Customer Support: To resolve your complaints, questions, and requests.
- Responsible Gaming: To identify excessive gaming behaviour and take protective measures.
- Security & Fraud Prevention: To maintain platform security and prevent unauthorised access.
- Legal Compliance: To comply with applicable laws and regulations.
Purpose of Service Improvement
We analyse your information to improve service quality. This analysis is generally carried out in an aggregated and anonymised form so that your personal identity is not disclosed. For example:
- Analysing which games are most popular among users.
- Improving website navigation and usability.
- Identifying and resolving technical issues.
Cookies & Tracking Technologies
66kbd uses cookies and similar technologies to improve your browsing experience and ensure the functionality of the platform.
Essential Cookies
These cookies are essential for the basic functionality of the website. Without them, login, session management, and security are not possible. These cookies cannot be disabled.
Functional Cookies
These cookies remember your preferences — such as language selection or display settings — so you do not have to set them up again each time.
Analytics Cookies
These cookies help us understand how users are using the site. The information is collected in anonymised form and is used to improve the service.
Information Sharing & Transfer
66kbd does not sell your personal information. Information may be shared with third parties only in specific circumstances and in accordance with strict security rules.
Circumstances for Sharing Information
- Service Providers: With trusted partners for payment processing (bKash, Nagad, Rocket, Upay), technology services, and customer support — they are also required to comply with our privacy standards.
- Game Providers: Game software providers including Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, and Microgaming may receive the minimum information necessary to operate games.
- Legal Obligations: Information may need to be provided to authorities as part of a court order, a lawful government directive, or a legal process.
- Fraud Prevention: Information may be shared with relevant authorities when financial fraud or criminal activity is detected.
- Business Restructuring: Information may be transferred in the event of a company merger or acquisition, but the protections of this Policy will remain in place.
Data Security Measures
66kbd has adopted industry-standard technical and organisational measures to ensure the security of your information.
Encryption
All data transmissions are secured through SSL/TLS encryption technology. Passwords and sensitive financial information are stored using industry-standard encryption algorithms — no employee can view them directly.
Server Security
Our servers are operated in secure data centres. Regular security audits and penetration tests are conducted to identify and address potential vulnerabilities. Firewall and access control measures are active to prevent unauthorised access.
Staff Training
Employees whose work requires access to user information receive strict privacy training and are bound by confidentiality agreements. Access to information is granted on a need-to-know basis only.
Incident Management
In the event of a security breach, we will investigate promptly and notify affected users in a timely manner. We always have a response plan in place to limit any damage.
Data Retention Period
66kbd retains your information only for as long as it is necessary or legally required. Once no longer needed, information is securely deleted or anonymised.
Data Retention Policy
- Active Accounts: All relevant information is retained while the account remains active.
- After Account Closure: Identity and financial information is retained for a specified period to meet legal obligations.
- Transaction Records: Retained in accordance with financial regulatory requirements.
- Support Communications: Retained for a set period for issue resolution and quality control.
- Technical Logs: Retained for a limited period for security and performance monitoring.
Your Rights & Controls
66kbd believes you are the owner of your own information. We therefore provide you with the following rights:
Right of Access
You have the right to know what information we hold about you. You can request a copy of this information at any time.
Right to Rectification
You have the right to request correction of any inaccuracy or incompleteness in your information.
Right to Erasure
In certain circumstances you may request the deletion of your personal information. However, some information may need to be retained due to legal or regulatory obligations.
Right to Restrict Processing
In certain circumstances you have the right to request that the processing of your information be restricted.
Right to Data Portability
You have the right to receive the information you have provided in a standard machine-readable format.
Right to Object
You have the right to object to certain types of information processing, particularly where your information is used for marketing purposes.
Protection of Minors
Age Restriction
66kbd's services are for persons aged 21 or over only. Under no circumstances do we knowingly collect personal information from persons under 21 or permit them to use our services.
We verify age during the registration process. If we learn that a user is under 21, their account will be closed immediately and any collected information will be deleted.
If you believe we have inadvertently collected information from a minor, please contact us at [email protected].
Policy Changes & Updates
Notice of Changes
66kbd may update this Privacy Policy periodically. This Policy may be revised in line with changes to services, technology, or legal requirements.
For significant changes, we will:
- Update the date on this page.
- May display a notification when you access the service.
- May send a notification to your registered email if needed.
If you continue using 66kbd services after the changes, it will be assumed that you have agreed to the updated policy. Therefore, you are advised to review this page regularly.
Privacy Contact
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us.
Privacy Team
Our privacy team is available 24/7 to answer your questions.
Please clearly state the subject in your email — such as "Privacy Request" or "Data Deletion Request" — so we can assist you promptly.
General privacy-related questions can also be asked via 24/7 live chat.